Privacy Policy
Last updated: January 1, 2026
1. Introduction
Kaizen365 (ClearQ AB, org.no 559263-1732) values your privacy. This privacy policy explains how we collect, use, share, and protect your personal data in accordance with the EU General Data Protection Regulation (GDPR) and Swedish data protection legislation.
2. Data Controller
ClearQ AB, Hantverkaregatan 16, 232 34 Arlöv, Sweden, is the data controller for the processing of your personal data. You can contact us at info@kaizen365.app or via our contact form.
3. What data do we collect?
We collect the following categories of personal data: - Contact information: name, email address, phone number, company name - Usage data: information about how you use our services, IP address, browser settings - Account information: username, password (encrypted), role - Communication data: messages you send to us via contact forms or email
4. Purpose and legal basis
We process your personal data for the following purposes: - To provide our services and fulfill contracts (legal basis: contract) - To communicate with you about your registration or account (legal basis: legitimate interest) - To send newsletters and marketing (legal basis: consent) - To improve our services and website (legal basis: legitimate interest) - To comply with legal obligations (legal basis: legal obligation)
5. Sharing of data
We do not share your personal data with third parties except: - When required to provide our services (e.g., hosting providers, email services) - When required by law or authority decision - With your explicit consent All third-party providers are bound by data processing agreements and may only process data according to our instructions.
6. Data storage
Your personal data is stored within the EU/EEA. We use Swedish data centers and cloud services that comply with GDPR requirements. We have implemented appropriate technical and organizational security measures to protect your data against unauthorized access, loss, or destruction.
7. Retention period
We retain your personal data only as long as necessary to fulfill the purposes for which they were collected: - Account data: as long as the account is active + 12 months - Communication data: 24 months from last contact - Newsletter data: until you unsubscribe - Analytics data: anonymized after 26 months
8. Your rights
Under GDPR, you have the following rights: - Right of access (Article 15): You can request a copy of your personal data. - Right to rectification (Article 16): You can request that inaccurate data be corrected. - Right to erasure (Article 17): You can request that your data be deleted. - Right to restriction (Article 18): You can request restricted processing. - Right to data portability (Article 20): You can receive your data in a structured format. - Right to object (Article 21): You can object to processing based on legitimate interest. To exercise your rights, contact us at info@kaizen365.app.
9. Cookies
We use cookies to improve your experience. For detailed information about our use of cookies, see our cookie policy.
10. Changes to this policy
We may update this privacy policy as needed. The latest version is always available on our website. We will notify you by email of material changes. This policy was last updated on January 1, 2026.
11. Complaints
If you believe our processing of your personal data violates the GDPR, you have the right to lodge a complaint with the Swedish Authority for Privacy Protection (IMY), Box 8114, 104 20 Stockholm, imy@imy.se.
12. Contact
For questions about this privacy policy or our processing of personal data, contact us: ClearQ AB, Hantverkaregatan 16, 232 34 Arlöv, Sweden Email: info@kaizen365.app Phone: +46 40-22 44 68
